This service help you to setup our DVR and your router for internet remote viewing by computer or cell phone. We need to remote control customer's computer and login to the router or modem to finish the setup. Customer have to provide the username and password for our technician to access your router or modem. This is one-time NON-refundable setup fee. After you buy this service, please call 626-551-3009 to schedule appointment. Please click the picture below to download the program in your computer and install the program in the computer. It will shows a set of ID number and password. Please provide the ID and password to our technician to remote control your computer to setup the internet.